Cancellation and Refund Policy
There could be certain circumstances where you could receive a damaged/defective product or a product that is not the same as your original order. Although, these situations might be beyond our control but in such circumstances, we will replace the product if we verify that we made an error at no extra cost.
We must be notified within 24 hours from delivery of any defects with a detail of the product that is defective or damaged.
We may request that you return 100% of a defective order within 5 business days before we agree to redo your order and return shipment costs for authorized return will be reimbursed by us.
We are not liable for errors committed by you regarding personalizing a product such as misspelling, bleeds, grammar & punctuation mistakes, or image resolution.
We reserve the right to refuse an order without disclosing a reason.